FAQs

FAQs

No. Every Sky Eye Plus- pilot is fully equipped with access to the very latest drone technology and ground support equipment. They won’t say no to a cup of tea though!
You tell us how you would like to receive the images and we will deliver. Options include (but are not limited to) 4k video, 1080 FULL HD video and high resolution still images in any standard file format. We can provide the images on CD, DVD, memory card, cloud storage or via the Internet using our secure Sky Eye Plus file server.
No. Sky Eye Plus pilots are fully trained, operate with a CAA PFAW certificate and are fully insured. Unlike some UK drone operators Sky Eye Plus operations provide £2m of public liability cover as standard. Additional cover can be arranged if required. If any company asks you to take out your own insurance cover then this may indicate that they do not have the appropriate CAA training and PFAW certificate.
Yes. Sky Eye Plus can provide pilots with full SMSTS and FAAW training. Please ask for copies of the certificates if required. Our pilots perform a site survey and risk assessment prior to every flight. This will be used to determine the suitability of the site for aerial work and the flight team configuration required to complete the work safely.
No. Sky Eye Plus pilots are licensed to fly in wind speeds of up to 19 knots (about 22 MPH) but like all other commercial drone operations, we cannot fly in rain or periods of reduced visibility. This is not usually a problem as most customers do not require pictures of rainy days or fog and high winds are not good if you require a smooth and stable image.
For most survey, video and aerial photography we will reschedule the flight if possible free of charge  
When you book with Sky Eye Plus, we automatically reserve a three day slot around your target date. As the shoot approaches we use a range of advanced weather forecasting services to plan ahead. 24 to 48 hours before the shoot, Sky Eye Plus will make contact with you to finalise the booking or make the call that the weather will be unsuitable. If the shoot cannot take place due to adverse weather it can be re-booked at no extra charge.
Yes, in most circumstances. Sky Eye Plus pilots have access to equipment that can be operated in residential areas. Our pilots perform a site survey and risk assessment prior to every flight. This will be used to determine the suitability of the site for aerial work and the flight team configuration required to complete the work safely. Unfortunately it is not possible to fly in all areas of the UK but in the event that we cannot complete the work you require we will not make any charge for the site survey and risk assessment.
Yes. Sky Eye Plus provides £5m of third party liability cover for all aerial operations. All FlyPro-UK pilots are trained to meet demanding Civil Aviation Authority (CAA) standards and hold current PFAW (Permission for Aerial Work) certificates. This is essential for aerial work in the UK.
No, if you use a drone for commercial gain or favour without a valid CAA PFAW certificate and insurance you would be breaking UK law and could be liable for a large fine or even imprisonment. All aerial activities for commercial gain or benefit to businesses must be carried out by qualified pilots who hold a valid PFAW certificate and public liability insurance. Whilst you could take aerial images on a personal drone, as soon as you use them in a business context you will be breaking UK law. FlyPro-UK pilots have access to over £50k of equipment and specialist training. Our services provide a low cost an
PFAW is a Permission for Aerial Work. This is a certificate issued by the CAA to each pilot upon successful completion of a ground school training course, theory examination, practical flight test and company Operations Manual. It is illegal to carry out aerial work in the UK without a PFAW certificate. It is not possible to obtain insurance for aerial work without a valid PFAW. Any person or company that carries out aerial work without a PFAW is operating illegally, without insurance and could be endangering the public.
UAV stands for Unmanned Aerial Vehicle or Drone.
CAA stands for the Civil Aviation Authority. The CAA is the UK government body responsible for the regulation of UK airspace.
Whilst the drones operated by Sky Eye Plus can fly at over 50 MPH and could cover over 15 miles in one flight, UK law only permits flight within unaided visual line of sight (500m) and to a maximum height of 400 feet. Anyone operating a drone beyond these limits is breaking the law and could be prosecuted.
Yes. Sky Eye Plus pilots are fully qualified to meet CAA safety standards, operate to a CAA approved Operations Manual and hold a valid PFAW certificate. The CAA rule of equivalence means that all commercial drone operations in the UK must be carried out to the same safety standards and those applied to commercial airline operations.
No. As part of a commercial operation you would not be allowed to fly one of our drones as to do so would invalidate our insurance and be against UK law. However, we can train you to operate the camera (it’s not difficult) on one of our dual control aircraft and so you can take part in the image capture if you would like.
No problem, just email info@skyeyeplus.co.uk or get in touch via our contacts page. We would love to hear from you!